Excel Industries Recalls BigDog and Hustler Mowers due to Risk of Injury

Washington, DC–(ENEWSPF)–March 28, 2014.  Consumers should stop using this product unless otherwise instructed. It is illegal to resell or attempt to resell a recalled consumer product.

Recall date: March 27, 2014
Recall number: 14-726

  • BigDog Diablo
    BigDog Diablo

Recall Summary

Name of product:  Hustler and BigDog riding mowers

Hazard:  The seat switch can fail to detect that the rider has left the seat, allowing the mower to continue to operate, posing a risk of injury.

Consumer Contact:  Excel Industries, Inc. collect at (316) 327-1345 between 8 a.m. and 5 p.m. CT Monday through Friday or online at www.bigdogmowers.com and www.hustlerturf.com click Product Recall at the bottom of the home page for more information.

Recall Details

Units:  About 3,700

Description:  This recall involves the BigDog and Hustler brand riding mowers. The BigDog mower is red with a grey seat and a black roll bar. The words BigDog Diablo are printed below the front of the seat and on the sides of the mower. The Hustler mowers are yellow with grey seats. The Hustler mowers have “Hustler” on the front of the footrest and say FastTrak, FastTrakSD or RaptorSD in red on the yellow bar below the front of the seat. The FastTrak and FastTrakSD mowers have a black roll bar. All mowers have right and left steering handles. The recalled mowers have serial numbers between 13082168 and 14012774 for the BigDog R Diablo, between 13081106 and 14013675 for FastTrak, between 13081129 and 14013689 for FasTrakSD and between 13081376 and 14013882 for Hustler RaptorSD. The serial number appears on a tag located on the left side of the seat platform in front of the fender.

Incidents/Injuries:  No injuries have been reported

Remedy:  Consumers should stop using the mower immediately and contact your dealer to schedule an appointment to receive a free seat repair.

Sold at:  BigDog and Hustler dealers nationwide from August 2013 to January 2014 for about $4,600 to $8,050. 

Manufacturer:  Excel Industries, Inc., Hesston, Kan.

Manufactured in:  United States

The U.S. Consumer Product Safety Commission is charged with protecting the public from unreasonable risks of injury or death associated with the use of thousands of types of consumer products under the agency’s jurisdiction. Deaths, injuries, and property damage from consumer product incidents cost the nation more than $1 trillion annually. CPSC is committed to protecting consumers and families from products that pose a fire, electrical, chemical or mechanical hazard. CPSC’s work to help ensure the safety of consumer products – such as toys, cribs, power tools, cigarette lighters and household chemicals -– contributed to a decline in the rate of deaths and injuries associated with consumer products over the past 40 years.

Federal law bars any person from selling products subject to a publicly-announced voluntary recall by a manufacturer or a mandatory recall ordered by the Commission.

To report a dangerous product or a product-related injury go online to www.SaferProducts.gov or call CPSC’s Hotline at (800) 638-2772 or teletypewriter at (301) 595-7054 for the hearing impaired. Consumers can obtain news release and recall information at www.cpsc.gov, on Twitter @USCPSC or by subscribing to CPSC’s free e-mail newsletters.

Source: cpsc.gov