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Wednesday, October 5, 2022

Update on Status of HealthCare.gov, Oct. 28, 2013

Washington, DC—(ENEWSPF)—October 28, 2013, 12:32 p.m. CST. Statement from HHS spokeswoman Joanne Peters: “Verizon Terremark successfully resolved the issue with the networking component overnight and as of 7am ET this morning the Data Services Hub was fully operational.  The HealthCare.gov technical team continued troubleshooting one issue with the online account creation process in the application and has now opened the online application and enrollment tools back up to consumers.” 

Background:

Verizon Terremark outage ended last night.  Testing took place overnight for all systems to go live from back end to front end functionality.  The Data Services HUB resumed at 7am. 

One issue was found in the online account creation.  This system was being reconfigured when the Verizon Terremark event occurred. 

Users with an existing account login are now able to continue through the application and enrollment process.  Users without an account may experience a wait time online while we continue to test this particular part of the system.  We believe we will be able to resolve it by the end of the day to prevent any online wait times.

Source: hhs.gov

 

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